Return & Cancellation
🔄 Return & Cancellation
We want you to be completely satisfied with your order. Should that not be the case, you can of course return your order to us within 14 days of receipt – without giving any reason.
This is how the return works:
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Send us an email with your order number to: smparts.help@gmail.com
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Pack the item in its original packaging and return it.
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After receipt of the goods, we will refund the purchase amount within 5 working days.
💡 Important: Returns must be made in new condition and, if possible, in the original packaging.
ℹ️ Questions & Contact
Do you have questions about your delivery or return?
Our customer service will be happy to help you:
📧 Email: smparts.help@gmail.com
📦 Return address: Will be communicated in the return instructions.
Tip: Keep your return shipping receipt until your refund is complete.
Submit Withdrawal Request
Please fill out the following form to submit your withdrawal request.